Player Privacy Policy
This Privacy Policy explains how Yeti Win collects, uses and protects personal information when you register an account, use our services or visit our site. We respect your privacy and set out below what information we may collect, why we collect it and how you can manage your data. This page applies to users in the United Kingdom and other jurisdictions where we accept players.
Types of data we collect
We collect information that is necessary to provide and improve our services, to meet compliance obligations and to communicate with you. Data falls into three main categories.
Personal data
Personal data includes name, date of birth, email address, postal address, telephone number and government-issued ID when required for verification. It also covers account login details and any information you provide when contacting support.
Technical data
Technical data includes device information, IP address, browser type and version, operating system, cookie identifiers and other online identifiers. We use this information to deliver the site, detect fraud and improve performance on desktop and mobile.
Transactional data
Transactional data covers deposits, withdrawals, payment method details (masked card data or crypto wallet identifiers), bet history, game activity and account balances. We retain transactional records to process payments, handle disputes and meet our regulatory obligations.
How we use your information
We use your data to operate your account, process payments, verify identity and age, prevent fraud and money laundering, personalise your experience and communicate important information such as account notices and customer support replies. We may also use aggregated, non-identifying data for analytics and service improvement.
Data protection practices
We take appropriate technical and organisational measures to protect personal data. This includes secure transmission using industry-standard encryption, controlled access to systems, regular security reviews and procedures for handling incidents. Access to your personal information is restricted to staff and third-party providers who need it to deliver services.
Cookies and tracking technologies
We use cookies and similar technologies to remember preferences, provide core functionality, analyse site usage and show relevant content. You can manage cookie settings in your browser, though disabling certain cookies may affect site functionality. We also work with third-party analytics and advertising partners who may set cookies when you visit our site.
User rights
You have rights in relation to your personal data including the right to access, correct, restrict or delete information, and to object to processing in some circumstances. You may also request a copy of the personal data we hold about you. Where processing is based on consent, you can withdraw consent at any time without affecting processing carried out prior to withdrawal.
Access, correction and deletion
To exercise your rights please contact our support team. We will verify your identity before responding and handle requests within a reasonable timeframe. Some information may be retained where required for legal, tax or anti-money-laundering obligations or to resolve disputes.
Information sharing and third parties
We share personal data with trusted third parties who provide services on our behalf, such as payment processors, identity verification providers, fraud prevention services and analytics firms. We only share the information necessary for these services and require partners to protect data in accordance with applicable law. We will not sell your personal data.
Privacy policy updates
We may update this policy from time to time. Significant changes will be notified on our site or by email where appropriate. The current version is published here and applies from the date shown on the page.